In their effort to extend customer care and convenience, Africa’s leading finance oragnisation, Letshego has opened a new, bigger and accessible branch in Francistown.
The new upgraded branch at Tati River Mall was officially opened on 27th February, by Councillor Morulaganyi Mothowabarwa on behalf of Deputy Mayor Gaethuse Ramolotsana.
Speaking at the official opening, Letshego Botswana Chief Executive Officer, Fergus Ferguson said the branch is part of their new and exciting customer experience aspirations that require a step change in how they deliver customer value and service excellence.
“Our broad branch network is supported by our growing digital and electronic channels, in recognition to the fact that customers have other important things to do and that we always need innovative ways to make things easier and convenient for them,” said Ferguson.
The CEO further said since its establishment in 1998, Letshego Botswana employs approximately 400 people and operates 16 branches in the country.
“We also have operations in 11 African countries bringing our total staff compliment to over 3000,” he said.
Ferguson also revealed that the Botswana Stock Exchange listed company boast of more than 400 000 customers.
Letshego offers customers personal and executive loans up to P500, 000 as well as Thuto Loan for those wishing to study. Recently the financial provider also increased their support for Micro and Small Medium Enterprise (MSEs) with loans of up to P1, 000 000 to help fund their venture and project needs.
In his speech Mothowabarwa commended Letshego for providing valuable solutions such as their invoice discounting that support MSEs.
“Typically MSEs participate in supplies and developmental contracts from the city council, however, it is often painful to see them repeatedly struggling to gain short term financing to complete these contracts in time and sometimes to the desired standard,” said Mothowabarwa.
He said this in turn hinders the delivery of projects and their public use and consumption, diminishing local government’s intended impact.